Last updated: October 15, 2026
These Terms of Use ("Terms") form a binding agreement between you and PlayWin Snooker ("PlayWin", "we", "us"). By creating an account or using the app you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the app.
You may use PlayWin only if:
You are responsible for making sure your use of the app complies with the laws that apply to you.
You must give accurate information and keep it up to date. You may hold only one account. Keep your password confidential; you are responsible for all activity on your account. Tell us immediately at the support email if you suspect unauthorised access. We may require a verification code sent to your email to sign you in or confirm sensitive actions.
PlayWin lets players challenge one another to snooker matches. Both players agree to a stake in coins before a match begins. The stake of each player is locked from their wallet when the match starts. The winner receives the combined stakes less our service fee. PlayWin is a platform that connects players. We are not a party to the match between players, and the result depends on the players' own skill.
Coins are an in-app balance used to stake in matches. Your wallet is not a bank account, does not earn interest, and is not a deposit product.
Deposits: you can add funds by paying through Paystack. Coins are credited once the payment is confirmed. Only fund your wallet with an amount you are prepared to play with.
Withdrawals: you can request a withdrawal of your available balance to a bank account in your own name. Withdrawals are processed through our payment provider, may be subject to minimum amounts, verification and security checks, and may take longer because of delays at banks or payment providers. If a transfer fails, the amount is returned to your wallet. You are responsible for entering correct bank details. We are not responsible for losses caused by incorrect details you provide.
Funds in an active match, or under review for fraud or a dispute, cannot be withdrawn until the matter is resolved.
We deduct a service fee (house cut) from the prize pool of each completed match. The current minimum stake and the fee percentage are shown in the app before you confirm a challenge. We may change them for future matches, and any change will not affect matches already started.
After a match, players report the winner. If both reports agree, the match is completed and the winner is paid. If the reports disagree, the match is marked as disputed and our team will review it. We may ask for evidence, and our decision on a disputed match is final. Funds in a disputed match stay locked until we decide.
Where a result cannot be determined, we may cancel the match and refund both stakes.
If a player forfeits, leaves a match, or does not take part, the other player may be declared the winner. If a match is cancelled by us, for example because of a technical problem, both players are refunded their full stakes. Refunds are shown in your wallet history.
You must not:
If we find or reasonably suspect a breach, we may cancel matches, withhold or reverse winnings, freeze the wallet, suspend or close the account, and report the matter to the authorities where appropriate.
Playing for stakes involves a risk of losing money. Only stake what you can afford to lose, and never use money you need for essentials. If playing stops being fun or you feel it is becoming a problem, stop playing and contact us. We may limit or close an account where we are concerned about your wellbeing.
Players can rate each other and leave comments. You are responsible for what you post. Content must be honest, lawful and respectful. You give us permission to display it in the app. We may remove content that breaks these Terms.
You can close your account at any time by contacting us, after withdrawing your available balance. We may suspend or close your account, with or without notice, if you break these Terms, if we are required to by law, or to protect the platform and other players. Where an account is closed in good standing, we will pay out your remaining available balance, less any amounts owed.
We aim to keep PlayWin available but do not promise that it will be uninterrupted or error-free. The app is provided "as is" and "as available". We are not responsible for delays or failures caused by your device, network, bank, or third-party providers.
To the fullest extent permitted by law, PlayWin is not liable for indirect or consequential losses, loss of profit, or losses from your stakes and match outcomes. Our total liability to you for any claim related to the app is limited to the amount in your wallet at the time of the claim. Nothing in these Terms excludes liability that cannot be excluded under Nigerian law.
These Terms are governed by the laws of the Federal Republic of Nigeria. Please contact us first so that we can try to resolve any complaint informally. If we cannot, the courts of Nigeria have jurisdiction, unless the law gives you the right to bring a claim elsewhere.
We may update these Terms from time to time. If we make important changes, we will notify you in the app or by email. Continuing to use PlayWin after the changes take effect means you accept them.
Questions about these Terms can be sent to dmcinternationalroyalbizltd@gmail.com.